Smart Communication in the Workplace
Topics:
- Email structures (subject, tone, purpose)
- Teams/Meet/zoom tone & style
- Clarity, conciseness, and cultural sensitivity
Activities:
- Rewrite poor emails/messages
- Tone-matching (formal/informal)
Meetings & Collaboration in Hybrid Teams
Topics:
- Virtual meeting vocabulary and phrases
- Polite interruptions, agreeing/disagreeing, summarizing
Activities:
- Mock video meeting (assign roles: moderator, presenter, etc.)
- Phrases matching quiz
- Feedback and self-assessment
Presenting with Confidence
Topics:
- Presentation openings, transitions, conclusions
- Body language, voice, visuals
- Storytelling and elevator pitches
Activities:
- Mini-pitches (30-second product ideas)
- Create a short slide deck and present (group or individual)
- Peer feedback using rubrics
Business Writing for the Digital Age
Topics:
- Concise business writing
- Persuasive vs. informative tone
- Writing LinkedIn summaries and bios
Activities:
- Revise a poorly written report
- Write your own “About Me” section for LinkedIn
- Compare formal and semi-formal writing styles
Negotiation & Persuasion Skills
Topics:
- Key vocabulary and structures for negotiation
- Win-win thinking, tactful disagreement
- Price, deadlines, terms
Activities:
- Role-play: buyer vs. seller scenario
- Build persuasive arguments from prompts
- Group debate with structured feedback
Current Trends in Business & Tech
Topics:
- Key trend-related vocabulary
- Talking about change, innovation, and strategy
- Ethical issues and opinions
Activities:
- Podcast clip & discussion
- Trend-matching quiz (AI, remote work, DEI, etc.)
- Group mini-presentation: "The Future of Work”
Capstone Simulation + Feedback
Activities:
- Group project: simulate a business situation (pitching a product, launching a service, crisis response)
- Presentation to class (peer assessed)
- Final fluency reflection and self-assessment
- Individual feedback from trainer
